cottagebreeze.com Handbags Comment: Poor Customer Service

cottagebreeze.com Shoes Comment

cottagebreeze.com Shoes Comment

“Hi Mariela,

This is Micky from USA.I placed my order with cottagebreeze.com on 10/25/16 and received it on 11/2/16. The Christian Louboutin shoes were as close to perfect as I could imagine from a replica. But their customer service is a total scam,I was angry about them. About an hour after I placed my order (4 days before I got a payment confirmation email) ,I asked them to change from Size 40 to Size 39 as I thought this size would be better. I called them for confirmation and I also had 2 conversations via live chat and 3 via email (I got an auto reply from each email).

Christian Louboutin Black Patent Leather Shoes

Christian Louboutin Black Patent Leather Shoes

Christian Louboutin Black Patent Leather Shoes

Christian Louboutin Black Patent Leather Shoes

Christian Louboutin Black Patent Leather Shoes

Christian Louboutin Black Patent Leather Shoes

Now they are offering me a discount of 20% off of my next order (they give everyone 10% already) or I can return the shoes and pay shipping. I am at a total loss here! If I pay for shipping and send it back, the process could take weeks and there is no guarantee I will receive the new shoes or a refund.

This site is a total crap shoot! If your ordering process is flawless, you’re getting a beautiful product, if not, you are totally screwed!”

Hi Micky,nice to hear from you.It seems that this website does not sell shoes any more.It’s difficult to hold these shoes if they are larger.You can try to put insoles in the shoes.

Sincerely,
Ms.Mariela

  1. Sharon:

    Having a problem getting on the poshmada website. Do you know what’s wrong with them?

    Reply
    1. Mariela:

      I am afraid that their website seems to be shut down

      Reply

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